Client Support

Welcome to our client support center. Support is available 7 days a week. If an operator is available, live chat is the fastest way to get support.

You may select your preferred method of support:

• Visiting our Helpdesk and open an incident ticket
• Open a Live Chat window and talk to an operator (when available),
• Telephone us on (011) 425-4994 (office hours only). 
• Fax us on (086) 603-4429
• SMS us on (074) 129-8363

Please do not ask for support by e-mail, use the Helpdesk instead. The Helpdesk will assign you a ticket number, which allows us and you to follow up easily and make sure all problems are resolved satisfactorily. You can also rate the level of support you received. The same applies to "live support".

Best regards,
The ByteWorx Web Team